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THINK GLOBAL - ACT LOCAL

GLOBAL APPLICATION SERVICES

You are looking for a solution to address your global service and support challenges, including the importance of local operations, understanding local laws, customs regulations, taxes and trade restrictions? Together with the leading alliance of SAP solution providers, the United VAR`s network, we offer local support worldwide with 24/7 follow-the-sun capability, in over 100 countries worldwide.

GLOBAL SAP SUPPORT SERVICES AT A GLANCE

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LOCAL EXPERTISE

  • Local language and culture, thus increased service quality
  • Knowhow about local conditions, customs regulations and tax rules
  • Support in the same time zone
  • Consulting services on-demand. On-site and worldwide

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WORLDWIDE SUPPORT & DELIVERY

  • Follow the Sun
  • 24/7
  • Single point of contact
  • Everything from a single source - no need for time-consuming coordination of several partners
  • Proven premium SAP partner network
  • Available in over 100 countries

Performance

EXTENSIVE PERFORMANCES

  • Incident, change and service management
  • Application service for end and key users
  • SLA-based services
  • Worldwide service management according to ITIL standard
  • Central service desk, dedicated contact person

WHEREVER YOU NEED US - WE STAND BY YOUR SIDE - GLOBALLY

Together with our partners

we have established a worldwide service model that enables us to provide 24/7 follow-the-sun SAP service & support to our global customers.

And all this combined with local presence around the globe, integrated into the world's leading alliance of SAP solution providers, the United VARs network.

As a founding member of the United VAR`s network and a partner with a local presence in our region, we know that we can only meet global challenges with concrete action and presence at the regional level.

Ultimately, "think global, act local" promotes a new service perspective that combines global awareness with local engagement, enabling more sustainable service integration.

Global Application Services

FOCUS ON YOUR VALUE-ADDED ISSUES

  • International recruiting is time-consuming. Leave it to us to build up the necessary staff in SAP Service and Support.
  • Dissolve the innovation backlog. Create free space for your employees and leave the daily support tasks to us. Reduce your costs for training employees for routine tasks and invest in training for innovation topics.
  • Take advantage of the availability of our services and the flexibility of our service model to meet challenges such as retirement, fluctuation or parental leave, even at short notice.
  • Access the extensive know-how of our partners worldwide. And, if required, also in the respective national language for consulting topics.

WE WANT TO COVER GLOBAL REQUIREMENTS WITH UNIFORM SYSTEMS WORLDWIDE - AND THERE ARE ALWAYS POINTS THAT CAN ONLY BE SOLVED WITH LOCAL EXPERTISE.

THOMAS MERKEL, CIO, R. STAHL AG

I AM LOOKING FORWARD TO HEARING FROM YOU.

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Oliver Waffenschmidt Senior Director Specialized Sales
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More Information about United VAR`s

WHAT IS UNITED VAR`s United VARs is the leading alliance of SAP solution providers for the mid-market. Certified with the highest SAP Status as Platinum Partner, we count with the leading solution providers across the world to guarantee the best service and support for your international roll-out projects, ERP optimisation projects and cross-border near shoring. Website United VAR`s applicationservices_5_1900x1900